FAQs

Answers to common questions.

General Information

What is Cell-Guardian?

What is Cell-Guardian?

What is the parent company of Cell-Guardian?

What is the parent company of Cell-Guardian?

How does Cell-Guardian differ from traditional monitoring systems?

How does Cell-Guardian differ from traditional monitoring systems?

Technology

How does Cell-Guardian work?

How does Cell-Guardian work?

What can Cell-Guardian monitor?

What can Cell-Guardian monitor?

What's the monitoring/detection range?

What's the monitoring/detection range?

How accurate is Cell-Guardian?

How accurate is Cell-Guardian?

Does Cell-Guardian use cameras to view inmates?

Does Cell-Guardian use cameras to view inmates?

How effectively does Cell-Guardian monitor if a blanket covers an inmate?

How effectively does Cell-Guardian monitor if a blanket covers an inmate?

Are there health risks associated with the radar technology used in Cell-Guardian?

Are there health risks associated with the radar technology used in Cell-Guardian?

Installation & Integration

How is Cell-Guardian installed in a cell?

How is Cell-Guardian installed in a cell?

Can inmates tamper with the system?

Can inmates tamper with the system?

Does Cell-Guardian require internet connectivity?

Does Cell-Guardian require internet connectivity?

Can Cell-Guardian integrate with our existing monitoring systems?

Can Cell-Guardian integrate with our existing monitoring systems?

Will Cell-Guardian alert staff if the cameras are intentionally obscured?

Will Cell-Guardian alert staff if the cameras are intentionally obscured?

Features & Benefits

What are the main features of Cell-Guardian?

What are the main features of Cell-Guardian?

What are the main benefits of using Cell-Guardian?

What are the main benefits of using Cell-Guardian?

How does Cell-Guardian enable correctional personnel to better monitor inmates who are a suicide risk?

How does Cell-Guardian enable correctional personnel to better monitor inmates who are a suicide risk?

How does Cell-Guardian minimize legal risks and support compliance needs in correctional facilities?

How does Cell-Guardian minimize legal risks and support compliance needs in correctional facilities?

Does Cell-Guardian provide an audible alert for detected events?

Does Cell-Guardian provide an audible alert for detected events?

Data & Privacy

How is the data from Cell-Guardian stored and secured?

How is the data from Cell-Guardian stored and secured?

Who has access to the monitoring data?

Who has access to the monitoring data?

How long is monitoring data retained?

How long is monitoring data retained?

Can video footage be reviewed immediately after an event occurs?

Can video footage be reviewed immediately after an event occurs?

Maintenance & Support

What happens during power outages?

What happens during power outages?

What kind of maintenance does Cell-Guardian require?

What kind of maintenance does Cell-Guardian require?

Is there a warranty for Cell-Guardian?

Is there a warranty for Cell-Guardian?

What kind of technical support is available?

What kind of technical support is available?

Does the warranty cover damage caused by inmates?

Does the warranty cover damage caused by inmates?

Is a user manual available for Cell-Guardian?

Is a user manual available for Cell-Guardian?

Purchasing

How can we purchase Cell-Guardian for our facility?

How can we purchase Cell-Guardian for our facility?

Is there a subscription model for Cell-Guardian?

Is there a subscription model for Cell-Guardian?

How much does Cell-Guardian cost?

How much does Cell-Guardian cost?

How does Cell-Guardian compare to competitors like Xandar Kardian's XK300?

How does Cell-Guardian compare to competitors like Xandar Kardian's XK300?

Training & Implementation

Is training provided for our staff?

Is training provided for our staff?

How long does it take to install and implement Cell-Guardian in our facility?

How long does it take to install and implement Cell-Guardian in our facility?

Can we see a demonstration of Cell-Guardian before purchasing?

Can we see a demonstration of Cell-Guardian before purchasing?