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Training

Training

Become a Cell-Guardian Expert

Become a Cell-Guardian Expert

Comprehensive training modules to help you confidently sell and support Cell-Guardian's zero-touch inmate monitoring solution.

Comprehensive training modules to help you confidently sell and support Cell-Guardian's zero-touch inmate monitoring solution.

TAKE QUIZ

TAKE QUIZ

Training Modules

Complete modules 1-3, then take the Training Quiz.

Module 1

Foundations & The Core Technology

Foundations & The Core Technology

Foundations & The Core Technology

Lesson

1.1

The Big Picture

Lesson

1.1

The Big Picture

Lesson

1.2

Cell-Guardian Explained

Lesson

1.2

Cell-Guardian Explained

Lesson

1.3

The Technology Advantage

Lesson

1.3

The Technology Advantage

Lesson

1.4

Core Features & Benefits

Lesson

1.4

Core Features & Benefits

Module 2

The Customer & The Competition

The Customer & The Competition

The Customer & The Competition

Lesson

2.1

The Customer Landscape

Lesson

2.1

The Customer Landscape

Lesson

2.2

Identifying Core Pain Points

Lesson

2.2

Identifying Core Pain Points

Lesson

2.3

Competitive Intelligence 101

Lesson

2.3

Competitive Intelligence 101

Module 3

The Core Sales Cycle

The Core Sales Cycle

The Core Sales Cycle

Lesson

3.1

Prospecting & Qualifying

Lesson

3.1

Prospecting & Qualifying

Lesson

3.2

The Consultative Discovery Call

Lesson

3.2

The Consultative Discovery Call

Lesson

3.3

Presenting the Solution

Lesson

3.3

Presenting the Solution

Lesson

3.4

Handling Core Objections

Lesson

3.4

Handling Core Objections

Module 4 (Optional)

Pricing, Warranty, ROI

Pricing, Warranty, ROI

Pricing, Warranty, ROI

Lesson

4.1

A Deep Dive into Pricing Models

Lesson

4.1

A Deep Dive into Pricing Models

Lesson

4.2

Navigating the Facility’s Budget

Lesson

4.2

Navigating the Facility’s Budget

Lesson

4.3

Understanding SaaS, Warranty & Support

Lesson

4.3

Understanding SaaS, Warranty & Support

Lesson

4.4

Configuration Options

Lesson

4.4

Configuration Options

Lesson

4.5

FDA Status & Future Upgrade Roadmap

Lesson

4.5

FDA Status & Future Upgrade Roadmap

Lesson

4.6

Installation & Customer Training

Lesson

4.6

Installation & Customer Training